Privacy Policy

Effective Date: February 22, 2024

Introduction

This Privacy Policy describes how Pandora Blinds and Shutters (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website, https://pandorablindsandshutters.co.uk/ (the “Site”).

Information We Collect

We collect the following information through the Site:

    • Personal Information: When you request a quote, we may collect your name, contact information (email address, phone number), and property details.

    • Usage Data: We use Google Analytics and Facebook Ads to collect information about how you interact with the Site, such as the pages you visit, the time you spend on each page, and the links you click. We may also collect your IP address, browser type, and operating system.

    • Ad Tracking Data: We use ad tracking to improve user experience and track performance. This data may include information about the ads you see and click on.

How We Use Your Information

We use the information we collect to:

    • Provide you with the products and services you request.

    • Respond to your inquiries and requests.

    • Send you marketing and promotional materials, with your consent.

    • Improve the user experience on the Site.

    • Track the performance of our advertising campaigns.

    • Comply with legal and regulatory requirements.

Retention of Your Information

We retain your personal information for 12 months after you request a quote, unless you ask us to delete it sooner. You can request deletion of your information by contacting us via the telephone number on our homepage.

Sharing Your Information

We may share your information with the following third-party service providers:

    • Google Analytics

    • Facebook Ads

    • Payment processors (if you make a purchase)

We will not share your information with any other third parties without your consent.

Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, so we cannot guarantee the security of your information.

Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us via the telephone number on our homepage.

Your Rights

You have the following rights regarding your personal information:

    • The right to access your information.

    • The right to rectify inaccurate information.

    • The right to erase your information.

    • The right to object to the processing of your information.

    • The right to restrict the processing of your information.

    • The right to data portability.

You can exercise these rights by contacting us at [phone number] or [email address].

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site.

Contact Us

If you have any questions about this Privacy Policy, please contact us via the telephone number on our homepage.